Your personal information is completely safe with us. We are fully transparent about what data we collect, how we use it, and how we keep it secure — all explained right here.
Last Updated: January 1, 2026Welcome to JS9 Casino. We believe privacy is not just a legal obligation — it is our responsibility to our users. This Privacy Policy ("Policy") explains how JS9 Casino ("we", "us") collects, stores, uses, and protects your personal information.
By using our platform, you agree to this Privacy Policy. We will notify you of any changes, so we recommend revisiting this page from time to time.
In Summary: JS9 Casino never sells your data to third parties. Information is used solely for service improvement, identity verification, and fulfilling legal obligations.
When you create and use an account at JS9 Casino, we may collect various types of information. Full details are outlined below:
| Data Type | Example | Requirements |
|---|---|---|
| Identity Information | Full name, NID, date of birth | Mandatory |
| Contact Information | Email, Mobile Number | Mandatory |
| Financial Information | BKash/Nagad Number | For Transactions |
| Gaming Data | Betting history, scores | For Service Improvement |
| Technical Information | IP, Cookies | For Security Purposes |
JS9 Casino collects information through several methods. Each approach is fully transparent and based on user consent:
JS9 Casino uses your information only for specific, legitimate purposes. We never use your data for unrelated reasons:
If you do not wish to receive promotional emails or messages, let our support team know and we will opt you out.
JS9 Casino uses industry-standard technology to protect your information. Our security infrastructure is regularly updated and audited.
If you notice any suspicious activity on your account, contact our support team immediately. We will take action within 24 hours.
JS9 Casino does not retain your data longer than necessary. Even after account closure, certain information may need to be kept for a defined period due to legal requirements:
You have a number of important rights under the JS9 Casino Privacy Policy. We respect these rights and are committed to upholding them.
What You Can Do Under the JS9 Casino Privacy Policy
You can request to see what information we hold about you. We will respond within 30 days.
If any of your information is incorrect or incomplete, you can submit a request to have it corrected.
Under certain circumstances, you may request the deletion of your personal data.
You may request that the use of your data be restricted for specific reasons.
You can request a copy of your data in a structured, standard format.
You may withdraw your consent to marketing communications at any time.
To exercise any of your rights, please contact our support team — [email protected]
JS9 Casino strictly prohibits account registration by anyone under 18. Age is verified at sign-up, and KYC documents may be requested if there is any doubt. If a minor's account is identified, it is immediately suspended and all associated data is removed from our systems.
If someone you know has been using your account — especially a minor — please inform us immediately.
JS9 Casino may update this Privacy Policy when necessary. If any significant changes are made, we will notify you by email or via an in-platform notification. Continued use of the platform after any changes constitutes your acceptance of the updated policy.
You can check the "Last Updated" date at the top of the page to see when the policy was last revised.
If you have any questions about this Privacy Policy or wish to make a request regarding your personal data, please get in touch. Our dedicated privacy team is available 24/7, seven days a week.
Email: [email protected]
We will respond within 30 business days of receiving your request. Complex requests may take longer, but we will notify you in advance.
The Core Pillars of Our Data Protection
Every data exchange on your account is protected by 256-bit SSL encryption, making it virtually impossible for hackers to breach.
JS9 Casino never sells your personal data to third parties. Our business model does not rely on data sales.
Only authorized personnel can view user data. Every access is logged and regularly audited.
Our Privacy Policy is written in plain, straightforward language — no complex legal jargon, just clear and simple explanations.
Data is automatically deleted once it is no longer needed. Retaining unnecessary data goes against our policy.
Independent security experts regularly audit JS9 Casino's systems and identify vulnerabilities.
Most Frequently Asked Questions About the Privacy Policy